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How Online Merchants Can Now Easily Share Shipping & Returns Information with Google

Shipping speed, delivery costs, and return policies play a major role in shaping online shoppers’ decisions. When customers clearly understand how fulfillment works, it helps build trust, improves transparency, and enhances the overall shopping experience. To support merchants in providing accurate fulfillment information, Google is expanding how websites can share shipping and return policies even if they do not have a Merchant Center account. This update gives more flexibility, better search visibility, and easier management options for online businesses.

New Ways to Share Your Policies with Google

Google now supports two methods for merchants to share shipping and returns information:

1. Configure Policies Directly in Search Console

Google is expanding the “Shipping and returns” settings within Search Console for all websites identified as online merchants. Previously, this feature was limited to websites linked to Merchant Center. Now, if Google recognizes your site as an online store, you can: Add or edit your shipping policies Add returns information Manage everything with a simple UI Ensure Google displays the most accurate fulfillment details Important: Settings added in Search Console will override any shipping or returns of details shared through structured data. This update will roll out globally over the coming weeks across all languages.

2.Add Organization-Level Shipping Policy Structured Data

For merchants who prefer using markup, Google is introducing organization-level shipping policy structured data. This enhancement complements last year’s rollout of organization-level return policy markups. Benefits include: No need to add shipping markup to every individual product page Easier to maintain one general policy for the entire website Ideal when most products follow the same fulfillment rules If product-level shipping information exists, Google will give it priority over the general organization-level policy.

How to Implement It

Add the shipping structured data under the Organization schema on your shipping policy page. Use Google’s Rich Results Test to validate your markup by entering your URL or pasting the code snippet. For online stores or local shops, Google recommends using Online Store or Local Business as subtypes of Organization.

Why These Updates Matter for Merchants


By providing accurate shipping and returns information through either Search Console or structured data, merchants can:

Improve visibility in search results

Highlight important fulfillment benefits (free shipping, fast delivery, easy returns)

Enhance appearance in knowledge panels, brand profiles, and product search listings

Build trust with customers before they even visit the website

This helps merchants attract more qualified shoppers and drive better conversions.

Final Thoughts

These new options make it easier than ever for merchants large and small to share their fulfillment policies across Google’s surfaces. Whether you prefer a simple UI in Search Console or the flexibility of structured data, you now have more control over how you’re shipping, and return information appears in search results.

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